This makes it $970 a week. Prior to joining Second To None, he developed software for a broad range of industries, including accounting, inventory management, research, and e-commerce. Citibank used Second To None’s robust cloud-based console to access data, reports, and priorities in real time, allowing managers and associates on the front line to improve customer satisfaction and loyalty and drive. 419. Enduring values guide our work every day. and Canada. Viewing 24 of 325. Salary information comes from 17 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Waitrose again offered the best online experience this week – following its win in the last Online 33 in June – with an almost perfect score of 93 points. Yes, each listed job is a paying opportunity. Do not deposit unexpected paper checks into your personal account and then wire funds or purchase and mail gift cards, as this is almost certainly a mystery shopper scam. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. and Canada. For example, we have a seasoned network of over 500,000 consumer shoppers across the U. iPhone. Under his leadership, the company has developed an innovative approach to customer experience, measurement, and analytics across diverse industries. Based in Ann Arbor, Michigan, Second To None has been around for over 30 years. We are one of the largest online secondhand shops in the country with over 1,000 items in stock!The ideal mystery shopper is unrecognizable, so they should be able to capture the unfiltered behavior of frontline employees, and accurately report on their experience. Are capable of remembering small details. Nebraska secret shoppers work as. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. We would like to show you a description here but the site won’t allow us. And, mostly, you have to care. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Vermont, the U. Second To None Mystery Shopping – Monthly Payments! June 20, 2013 by Anna Thurman. S. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Chad Losey. Florida secret shoppers work as independent contractors, on an assignment-to-assignment basis. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Kansas, the U. and Canada. Although emotions play a major role in governing the customer experience, their abstract implications oftentimes become background noise against tangible data. S. Custom reporting and data analytics solutions, such as key drivers, customer experience mapping, and sales linkage analysis. Besides on-site and online mystery shopping, it also offers competitive studies, customer surveys, brand support and compliance audits. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Arkansas, the U. We use a wide range of tools, including mystery shopping and customer feedback surveys, to give you an accurate view of where you are and where you can improve. Shop Under $100 at the ILoveDooney sale. "A+" rated and accredited by the BBB. We often have opportunities for you to earn a quick $22 in 20 minutes. and Canada. S. Over 500,000 mystery shoppers throughout the US and Canada. Other CA resident loans at select merchants made or arranged pursuant to a California Financing Law license. 1. She came to us with over 30 years of working in the customer service field, so she. Second To None, Ann Arbor, Michigan. is a privately held company headquartered in Michigan USA. New Jersey secret shoppers work as independent contractors, on an assignment-to-assignment basis. April 05, 2022. Get SASSIE shop offers on your phone with Shop Notifier! Available on iPhone and Android. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. S. We tailor our services to the needs of regional and national banks, consumer credit card brands, consumer insurers, and supplemental healthcare insurance brands. Clients: webmaster@second-to-none. One-year gaurantee. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. and Canada. There is no way to be successful. We live and breathe your brand experiences. ShopperHub is a platform for mystery shopping assignments across North America. Privacy Policy. Kansas secret shoppers work as independent contractors, on an assignment-to-assignment basis. S. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. ”. S. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. S. Are capable of remembering small details. get rewarded for your time and efforts with Proinsight through our grading and Platinum Shopper Scheme. Second To None’s Voice of Customer Feedback surveys (web, tablet and phone) are scored evaluations that enable your customers to provide critical feedback on their experience with your brand and employees. Apply to be a Second To None Louisiana secret shopper today, and you’ll be on your way to helping Louisiana companies and their employees. S. 1%), location (16. Join the Dillons Mystery Shopper Team! Second To None works with Dillons and other leading brands across the US and Canada. and Canada. Gartner research revealed that while 48 percent of leaders claim their CX efforts exceed management’s expectations, only 22 percent of them report the same efforts exceed customer’s expectations. Ethos. Create Free Shopper Account. Our 30 years’ experience and A+ rating from the Better Business Bureau make us one of the leading customer experience research firms in North America. Information is power — it can inspire small changes and dramatic improvements when it reaches the right people at the right time. 13,772 likes · 10 talking about this · 35 were here. Trusted by the most respected names in finance, we stand. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Work is made available on an assignment-by-assignment basis. Second To None’s Sales Compliance solutions can help you continuously and accurately understand how well your organization adheres to defined sales processes, regulatory standards, associate behavior, professionalism, knowledge, and customer interactions. Whether in-store, online, on app, or beyond, we uncover key drivers of the. We truly become your customers. Ask exploratory questions about the organization’s longevity, experience, client roster and market share to. Our multi-location solutions provide a robust framework for measuring and improving employee experience, operational performance, customer experience, and your financial KPI's. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Second To None, Ann Arbor, Michigan. Profile; 15 posts; March 08, 2011 05:13AM. and Canada. com its turnover is approximately 20Million USD. Loading. Amy Loy. Combining employee knowledge with excellent customer service standards will ideally reduce customer effort, and encourage customers to purchase both faster and easier. Amos Does my right hon. If you have any questions, we would love to hear from you! Call us at 800-391-6691 to begin shopping for top-quality pre-owned yachts. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Washington, the U. At Second to None, we bring joy to customers for the world's most recognizable brands. S. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Its relaxed, environmentally-responsible office is located in the heart of a vibrant downtown community. GarageYN: No. Have a computer, tablet or smartphone. Arizona secret shoppers work as independent contractors, on an assignment-to-assignment basis. and Canada. I love second to none. and Canada. Restaurants. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Arkansas, the U. Today, Second To None serves clients in the food and beverage, retail, healthcare, financial services and hospitality industries as well as in the public sector. become part of an ever-growing team that support companies that want to grow. United States. Welcome MSPA Mystery Shoppers, we invite you to join our team at Second To None. . $9 $13. Average American works 44 hours per week. BARE. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. Check out these four common ways that brands fail at direct-to-consumer selling. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. California secret shoppers work as independent contractors, on an assignment-to-assignment basis. Georgia secret shoppers work as independent contractors, on an assignment-to-assignment basis. Special Features: None Exterior Features. They are generous in their time-off policies, and this combined with flexible work schedules and arrangements, allows employees to achieve a healthy work-life balance. Hawaii secret shoppers work as independent contractors, on an assignment-to-assignment basis. I also have done few shops for 2nd to None over the years and my most this year. To access your account, enter your username and password or sign in with Facebook,. As an independent contractor, you have full decision-making control in deciding to accept or decline assignments as they become available. Fill in your contact information, and create your login. S. S. The mystery shop scores came in a little over 10 points lower than when the bank last mystery shopped. arrow_forward. 100-249. About this app. As founder and president of Second to None, Jeff has helped brands deliver consistent, authentic, and intentional customer experiences for over 30 years. Info Hub Login for. Second To None. Whether in-store, online, on app, or beyond, we uncover key drivers of the customer experience that are responsible for improving customer satisfaction. The digital grocery customer journey typically takes two forms after the order is placed online, in-store pickup or delivery, usually completed by a third-party brand. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Louisiana, the U. Nebraska secret shoppers work as independent contractors. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Ohio, the U. Always. and Canada. $158. Have excellent observation skills. Based in Ann Arbor, Michigan, Second To None has been. Client Service Manager. Second To None works with leading brands across the U. According to their website, an average shop pays between $8 and $25. "A+" rated and accredited by the BBB. The retail industry is one of the most complex and hyper-competitive sectors of the economy — we help brands like yours outpace the competition by measuring customer satisfaction and what it truly means for your success. Tips to Avoid Mystery Shopping Scams. Please disregard any messages or checks you may receive from the following names, as they are NOT employees of SeeLevel HX. S. Second To None’s partnership began with Krispy Kreme in 2005 when the company was working to maintain strength as a public company and was focused on exceptional doughnut quality in presentation, freshness, and taste,. Shops can be requested and reports completed through ShopperHub mobile app. Second to None is a reputable company. We would like to show you a description here but the site won’t allow us. I've read a lot about the slow pay shops, but what about the quick ones? Who pays the quickest so you don't have to keep a 3 month log of when a shop was done?Nashville, you have my heart! Enjoyed doing all of the tourist things in Music City, but the highlight was visiting the site and team of Tanger Outlets…Login; Join; Search; Forums; Mystery Shopping Company Discussion; Quickest paying companies? penny11 9y . Payments made via PayPal or direct deposit. 500+. I've read a lot about the slow pay shops, but what about the quick ones? Who pays the quickest so you don't have to keep a 3 month log of when a shop was done?Login; Join; Search; Forums; Mystery Shopping Company Discussion; Quickest paying companies? penny11 9y . Payments made via PayPal or direct deposit. and Canada. S. But the result will be an organization that truly prioritizes the most important people to your brand: your customers. Better customer service, higher quality products, and improved customer experiences are beneficial to everybody that spends money in America. We would like to show you a description here but the site won’t allow us. Connect. An optimally designed and managed Comparative Benchmark study can lead to: Better knowledge of industry and market trends. The bank decided to continue mystery shopping and notify the branches about the program. Massachusetts secret shoppers work as independent contractors, on an assignment-to-assignment basis. New Hampshire secret shoppers work as. This company has been around since 1989 and they are well known in the customer experience industry. Based in Ann Arbor, Michigan, Second To None has been around for over. and Canada. Vice President, Client Services. Our Hive program provides access to the voices that can help you assess more. S. Take a look at the work we've done to maximize brand potential. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Maryland, the U. Contact UsWe would like to show you a description here but the site won’t allow us. Over 500,000 mystery shoppers throughout the US and Canada. She is passionate about fostering client relationships and designing/administering CX programs that deliver strategic intelligence to key stakeholders of the organizations she serves. S. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. To access your account, enter your username and password or sign in with Facebook, Google, or Apple. South Carolina secret shoppers work as independent. Join the Quality Food Centers Mystery Shopper Team! Second To None works with Quality Food Centers and other leading brands across the US and Canada. North Dakota secret shoppers work as independent contractors, on an assignment-to-assignment basis. 2. Password Forgot your Username or Password? Remember Me. Pick up shops involved making a pick up order. According to the survey, digital’s influence on grocery overall has nearly doubled year over year and has similarly driven increasing impact on the in-store shopping experience. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across the U. Now, they have grown to provide over 400,000 active mystery shoppers across the United States and Canada. Get SASSIE shop offers on your phone with Shop Notifier! Available on iPhone and Android. Making the process of accessing crucial customer-experience data as easy. S. Boosting your customer retention rate by as little as 5% can increase your profits anywhere from 25% to 95%. read more. 8400. Florida secret shoppers work as independent contractors, on an assignment-to-assignment basis. Kelly Fosdick. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Hawaii, the U. If you are interested in legitimate mystery shopping companies, Second to None might be one to consider. Second To None exists to help you activate customer joy. The true path to customer joy begins with immersion. Whether in-store, online, curbside, on the phone, on-app, or beyond, grocery brands must uncover the behavioral and operational drivers of the customer experience, and the most effective way to do that is through mystery shopping. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. Have a computer, tablet or smartphone. At Second To None, we don’t simply ask your customers about their perceptions, observations, interactions, and experiences. Connecticut secret shoppers work as independent contractors, on an assignment-to-assignment basis. In all my years of shopping I very rarely ever had a shop with no proof of visit. Better Homes and Gardens Magazine* Secrets of Getting Organized * NEW. So much time and effort in retail today is. S. West Virginia secret shoppers work as independent contractors, on an assignment-to-assignment basis. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across South Dakota, the U. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across New Hampshire, the U. . Missouri secret shoppers work as independent contractors, on an assignment-to-assignment basis. and Canada. Mississippi secret shoppers work as independent contractors, on an assignment-to-assignment basis. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across West Virginia, the U. Our 30 years’ experience and A+ rating from the Better Business Bureau make us one of the leading customer experience research firms. S. Size: Paperback Magazine 96 Pages Better Homes And Gardens. Our associates benefit as well, through the intrinsic satisfaction derived from giving back in a meaningful manner. We would like to show you a description here but the site won’t allow us. Twitter; Facebook; Subscribe. Second To None’s comparative benchmarking offerings are nimble, scalable, customized and cost-effective. S. S. WHAT WE DO. That does, however, not mean it will necessarily be worth it. At Second To None, that is our passion: to create next-level brand experiences. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. The true path to customer joy begins with immersion. Second To None has been in the mystery shopping industry for 30 years, and as a result we have one of the larger networks of mystery shoppers compared to other firms, rounding out at above 400,000 shoppers signed up across the United States and Canada. Our partner ShadowShopper has provided us with information to help get you started with creating a Second-To-None account: Complete this brief Shopper Application. We help brands keep their customers, through consistent, intentional and human-centered customer experiences. Second to None first launched its mystery shopping program in 1989. Chris joined Second To None in 2008. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. sassygebo. But if you are willing to roll up your sleeves, here’s how you can make it happen. Tiered Mystery Shopper Profile. Your first step to becoming a mystery shopper is to create a free mystery. Get more shops as an IC PRO! learn more. and Canada. Top Best Practices for Grocery Curbside Pickup Services. Shopper Login — Become a Mystery Shopper; Shopper Newsletter Subscribe; Shopper Newsletter Success — Thank You; Shopper Referral Programs;As a co-founder and current active member of MSPA Americas, the trade association for companies engaged in creating, measuring and enhancing the customer journey, we’re proud to lead and raise the standards of the Customer Experience Industry. And knowing how they perceive you is absolutely invaluable — it can inspire sounder strategic decisions and more informed risks, while allowing you to enhance successful measures already in place. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. (888) 4-CUSTJOYHere are the top 5 consumer expectations as it relates to the grocery industry in 2021. Prior to joining Second To None, Ken spent 10 years running custom market-research programs for a diverse set of clients. 2017 Food on Demand;. (734) 302-8400. "A+" rated and accredited by the BBB. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. and Canada. and Canada. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Florida, the U. 8:00 AM - 5:00 PM. Today’s grocery consumer is unique and has layered expectations. How a Better Brand Experience Turns Consumers into Loyal Customers read more. The surveys generally consist of open-ended/short answer and multiple. Last Sold April 12, 2021. Mystery Shopping helps you become a part of this beneficial process because companies look to mystery shoppers to improve these areas. <strong>We're sorry but vue-3-authentication-jwt doesn't work properly without JavaScript enabled. S. sassygebo. Now, more than ever, we seek humanity, clarity and steadiness in our lives. We truly become your customers. Mystery shoppers and customer service audits deliver better CX insights. We have a network of over 400,000 independent contractors across the country that are ready to complete these kinds of assignments. Capture real-time insights about varied customer preferences and employee performance based on a unique set of metrics for your. S. S. Hawaii secret shoppers work as independent contractors, on an assignment-to-assignment basis. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Rhode Island, the U. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. All rights reserved. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. Second To None, Ann Arbor, Michigan. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Indiana, the U. However, there are many examples of brands attempting to enter this space unsuccessfully. You are professional, genuine and have great communication skills. We adeptly design and manage mystery shopping, compliance, engagement and voice of customer solutions grounded in strategic relevance, program integrity and actionable insights. As Director of Business Development, he leads the company’s new business sales and onboarding efforts. Login. Chris joined Second To None in 2008. and Canada. and Canada. Arizona secret shoppers work as independent contractors, on an assignment-to-assignment basis. and Canada. Mystery shoppers/secret shoppers work as independent contractors. A thoughtfully designed Telephone Mystery Shopping program can support a variety of internal stakeholders in understanding and improving those elements of the customer experience and brand performance for which they are responsible: Phone-based Operations. Senior Field Operations Manager. In her current role, she manages the day-to-day aspects of ongoing programs (shopper outreach, reporting needs, Catapult assistance) along with setting up new client projects. BP, one of the world’s leading fuel providers, operates more than 7000 retail fuel stations across the United States. Emotions are innate drivers that exist to “appraise and summarize an experience and inform your actions”, demonstrating a large influence on people’s daily decisions . Flexible Hours. Ensure that your employees are feeling comfortable returning to the workplace, or even adapting to a permanent remote-based role. Consumers are ultimately looking for brands and chains. Wisconsin secret shoppers work as independent contractors, on an assignment-to-assignment basis. In a recent benchmark study, 66% of grocery brands offered pickup as the only options, 2% offered only delivery, and 32% offered both options. One of the most damaging things that can happen to a mystery shopping program is. S. The results In aggregate, service has steadily improved since the program’s inception, driven by key behavioral drivers identified through the mystery shopping program. And during this decade, Second to None was founded by Jeff Hall. S. Tennessee secret shoppers work as independent contractors, on an assignment-to-assignment basis. 12. 13,772 likes · 10 talking about this · 35 were here. hive. Ohio secret shoppers work as independent contractors, on an assignment-to-assignment basis. No account? Create one! Loading. 67 per hour. And I applied yesterday at LinkedIn they responded today. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. A national field organization providing theatre checking services including trailer and ad checking, as well as promotional material installation services. Bringing joy to consumer services of every type. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Arizona, the U. Fri, 13 Oct 2023. Welcome Harris Teeter Mystery Shoppers, we invite you to join our team at Second To None. and Canada. With over 20 years of experience in Information Technology, Chris has had many roles over the course. S. Common mystery shopping scams come from the following names. At Second to None, each of our team members want you and your brand to thrive with maximum brand potential and improved customer experience. Are capable of remembering small details. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. S. “Today the store must be a collection of ‘stories. Inability To Portray Value Proposition To. Minnesota secret shoppers work as independent contractors, on an assignment-to-assignment basis. Harris Teeter mystery shoppers/secret shoppers work as Independent Contractors. Snapshot is our mystery shopping program, which has been core to our company since our founding in 1989. The company was given a Shopper’s Choice award from the MSPA in 2019. Your first step to becoming a mystery shopper is to create a free mystery shopper profile account. Join North America’s Leading Mystery Shopping Team! For 30 years, Second To None has offered mystery shopper and secret shopper jobs across South Carolina, the U. We recommend that multiple CSS and JavaScript files should be merged into one by each type, as it can help reduce assets requests from 7 to 1 for JavaScripts and from 6 to 1 for CSS and as a result speed. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. and Canada. Subscribe to EPMS. Here are three ways companies can approach this convergence — eliminating barriers to customer flow and unlocking massive value and opportunity: 1. and Canada. and Canada. Become A Mystery Shopper: Our Company: mystery shopping, customer satisfaction surveys, compliance audits, analytics, role-specific reporting, customer insights, voice of customer, market. Colorado secret shoppers work as independent contractors, on an assignment-to-assignment basis. We design and customize a wide range of services, from mystery shopping to customer surveys to brand reputation monitoring. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Wisconsin, the U. The only way to earn from Second to None is by becoming a mystery shopper. Mystery Shopping: Measure the Starbucks customer experience in coffeehouses. How to Enable Cookies Instructions: PDF Word Second to None has Grocery shops! IN MI OH SC TN VA WV. and Canada. We'll periodically send you a. For 30 years, Second To None has offered mystery shopper and secret shopper jobs across Massachusetts, the U. You are motivated and enjoy giving of your best self in order to help our clients realize their potential. Second To None. With 25 years of sales experience, Chad understands what it. 13 Acres. The Better Business Bureau rates us A+ and we’re founding members of the Mystery Shopping Providers Association. WHAT WE DO. Gain instant access to our national Job Board of mystery shopping assignments. learn more. I am located in the Midwest, so it may not be a good option everywhere, but as a program participant, the addition of the mobile app has been huge.